I want you to be completely happy with your new purchase and I stand by the quality of my workmanship and materials used to make your jewellery.
I hope you love what you've chosen, but if for some reason you've changed your mind, you can return the unused item to me within 7 days of receiving the order. Return postage is the responsibility of the customer.
If you would like to lodge a return, please contact me within one week of receiving your order so the return can be arranged. Please email me at email@example.com. A full refund will be made once the item/s have been returned in the same condition they were sent.
If for some reason an item is found to be faulty on delivery, please contact me within one week of receiving the order so I can rectify this for you.